Frequently Ask Questions

How do I work with VAs?

Virtual Assistant using their own equipment and work in their own office. Some VAs are doing small projects while others handling ongoing administrative tasks phone answering,correspondence,etc..

Before contacting a VA,it helps to have a list of tasks that you want to delegate.
Then, after your initial conversation, your VA will work out a mutually agreeable billing format (whether you want to be invoiced monthly or begin a retainer agreement). Prior to beginning the first project for you, you will be asked to sign a work agreement or contract, and you'll likely be asked for a deposit.

You can expect most of your communication to take place via email, fax, or ftp, unless you prefer to use the phone. After you get your working relationship in sync, you may never have another meeting. That's the beauty of working with a Virtual Assistant: meeting time can be kept to a minimum, which increases your productivity.

When your VA is working on a task for you, there is no water cooler talk, or long lunch on your time. You will only be billed for the time the VA spends working for you.

You can see how being an organized client can save you $$! When you have an assignment for your VA, it's advisable to have it clearly thought out, so that you can avoid being charged for misdirectives.

How a Virtual Assistant is different than a Temporary Employee?

A Virtual Assistant is an independent service or contractor that means a VA is not your employee.We manage multiple clients, set our own rates and work hours, offer specific areas of expertise, and we carry liability insurance to protect your work.

It depends on each interests, you rather have a temporary employee for some cases. But if you're looking for a long partnership that would save you on your cost than you should have a Virtual Assistant.

When you work with a VA,you don't have to think about any employee issues.

Do all VAs accept all assignments?

The answer is NO! In order to give a quality service to YOU our clients, we will need to look at what are your requirements on the tasks or projects that need us to do. We will scan thoroughly on which area we could indeed help.

How do I make payment?

We accept only cash and cheques. We will upgrade our payment method soon. Those who want to make payment,please email to us and indicate your project ID,then we will email you all the necessary details to make the your payment

If you have questions,which is not included in this FAQs section. Please email to us all of your enquiries and we shall reply to you soonest.